Open Positions

Reporting to the PSI's Fitness to Practise and Legal Affairs Manager, the Regulatory Solicitor will primarily manage a caseload of Fitness to Practise inquiries arising from complaints against pharmacists and pharmacy owners and will support the completion of other regulatory and commercial legal work serviced by the in-house legal team.

Candidates must have, on the closing date for receipt of applications:

• Be a qualified solicitor, admitted to the Roll of Solicitors in the Republic of Ireland, and hold a practising certificate
• Have a minimum of 3 years post-qualification experience, of which at least 1 year relates to experience in public and administrative law and/or litigation.
• Strong attention to detail, excellent written and verbal communication skills, the ability to work effectively under pressure, and ensure tasks are carried out within the required deadlines.

In addition, the following are considered desirable:

• Previous exposure to fitness to practise cases, regulatory investigations, and the enforcement of regulatory powers.
• Good working knowledge of statutory interpretation, including EU law.
• Experience of providing advice in relation to commercial contracts, and advising in relation to data protection law, FOI requests and protected disclosures.
• Previous civil and/or criminal litigation and judicial review experience
• Ability to manage a variety of stakeholder relationships, including Board members, external customers, experts, and senior management.

More information about the role and the PSI is available in this information booklet. 

To apply for this post, applicants should submit a covering letter outlining why they believe their skills, experience and values meet the requirements, an up-to-date CV and the completed application form.

This documentation should be emailed to the HR Team at recruitment@psi.ie on or before the closing date of Midnight on Monday, 2 February 2026.

Late applications will not be accepted.

We are creating a panel that will be utilised to fill vacancies arising for Senior Inspector and Investigations Officer in our Community Pharmacy, Quality and Safety Team and Investigations Team. Both play a key role in delivering on the PSI’s strategic objective of regulating effectively for better health outcomes and patient safety by ensuring that pharmacies are operating to high standards of safety and reliability.These are Engineer Grade II positions. 

Reporting to the Quality and Safety Manager, the Senior Inspector (Authorised Officer) works as part of a team responsible for the monitoring, inspection and assessment of the quality and safety of the healthcare services delivered through community pharmacies and, in so doing, contributes to PSI’s mission of protecting the public while also working with the community pharmacy sector to build a strong culture of safety, quality, and good governance.

Reporting to the Investigations Manager, the Investigations Officer will manage end-to-end investigations in support of the PSI’s mission to protect and promote the health, safety and wellbeing of patients and the general public by taking timely and effective action to ensure that pharmacies are operating to high standards of safety and reliability. Investigations are undertaken where there is reason to believe that serious safety issues and/or non-compliance issues exist with a pharmacist or a pharmacy.

Key duties of the roles will include but are not limited to:

Senior Inspector (Authorised Officer)

• Conduct inspections/assessments in line with the provisions of Section 67 of the Pharmacy Act 2007 and other legislative provisions.
• Take responsibility for the management of an assigned caseload of community pharmacies, including acting as the lead contact with the Superintendent Pharmacists responsible for the assigned pharmacies.
• Take responsibility for the assessment of regulatory risk across the assigned caseload and for the monitoring of all follow-on actions and/or improvement plans put in place to address regulatory failings or shortcomings in quality and safety.
• Prepare for, organise, and carry out virtual and on-site assessments of pharmacies within the assigned caseload, or as otherwise directed, in accordance with PSI policies, processes and procedures and the relevant legislation.
• Play a key role in the development, monitoring and review of regulatory standards for community pharmacies.
• Provide support to, guidance for, and outreach to, the community pharmacy sector, including the development, and review, of appropriate guidance materials.
• Identify and collect evidence, as appropriate, that will enable regulatory judgments to be formed that are clear, consistent and evidence-based.
• Compile and write comprehensive and accurate reports of virtual and on-site assessments and other regulatory activities.
• Ensure that all records relating to virtual or on-site assessment, monitoring, inspection, investigation, and other related activities are comprehensive, accord with PSI processes and procedures, and satisfy the relevant legislative requirements.
• Take responsibility for the gathering, analysis and synthesis of the data and information required to make risk-based judgements.
• Identify and recommend appropriate corrective action when incidents of non-compliance with legislation or regulatory standards are identified.
• Alert line manager and take any other immediate steps that may be necessary where a pharmacy service or a pharmacist is found to be operating in an unsafe manner and/or in serious default of regulatory or other statutory requirements.
• Ensure the quality, consistency and timeliness of all assessment activities and any related follow-up work, including report development, dissemination, and monitoring of follow-up actions.
• Participate in all necessary actions arising from the performance of the role, including liaison with other public bodies and/or legal counsel, detaining, preserving, and storing of physical evidence, and the giving of verbal evidence in court or at any other relevant forum.
• Participate in other enforcement activities as directed by PSI management, including collaborative actions with external agencies.
• Contribute to, and participate in, safety collaboratives and other initiatives with other relevant external stakeholders.
• Exercise significant levels of judgement and make recommendations as to regulatory actions.

Investigations Officer

• Undertake investigations, in accordance with relevant legislation and policies, processes and procedures.
• Identify and collect evidence, as appropriate, that will enable regulatory judgments to be formed that are clear, consistent and evidence-based.
• Maintain precise and detailed contemporaneous notes of all investigations undertaken.
• Write and submit comprehensive and accurate investigation reports that reflect clear, consistent and evidence-based judgements.
• Where appropriate, identify and recommend appropriate corrective action when incidents of non-compliance with legislation or regulatory standards are identified.
• Alert line manager and take any other immediate steps that may be necessary where a pharmacy service or a pharmacist is found to be operating in a seriously unsafe manner and/or in serious default of regulatory or other statutory requirements.
• Ensure the quality, consistency and timeliness of all investigation activities and any related follow-up work, including report development, dissemination and monitoring of follow-up actions.
• Operate in accordance with the processes and procedures as set out for the conducting of investigations by PSI.
• Participate in all necessary actions arising from the performance of the role, including liaison with other public bodies and/or legal counsel, detaining, preserving, and storing of physical evidence, and the giving of verbal evidence in court or at any other relevant forum.
• Communicate clearly and accurately with pharmacists, pharmacy owners and other stakeholders.
• Participate in other regulatory activities as directed by PSI management, including collaborative actions with external agencies.
• Provide technical assistance and guidance, whether internally or externally, as required.
• Exercise significant levels of judgement and make recommendations as to regulatory actions.
• Participate in the PSI concerns processes, including meetings with the multi-disciplinary concerns team in PSI and conducting any related follow-up activities and regulatory actions.

General Duties Applicable to Both Roles

• Regularly analyse current workflows to identify opportunities to improve.
• Ensure standard business processes and procedures are documented and up-to-date.
• Provide advice, guidance and training to colleagues and various stakeholders in your area of expertise.
• Manage any assigned staff in accordance with PSI policies and procedures
• Share knowledge and learning with your team and wider organisation.
• Provide support to organisational projects, working groups, committees, etc.
• Work and manage within a matrix reporting structure when required.
• Promote and contribute to a culture of continuous improvement, transformation, and innovation within PSI, including supporting our work as an organisation to retain and enhance our recognition under the EFQM Excellence Model.
• Identify risk and assist the organisation in our purpose of mitigating regulatory risk in the interests of assuring the public that pharmacy care and services are safe.
• Participate in cross-functional initiatives and developments that contribute to the delivery of the strategic objectives of PSI.
• Proactively engage in performance development reviews and actively engaging in opportunities for learning and development.
• Other duties assigned by PSI Management and/or the Registrar/Chief Officer.

More information about the role and the PSI is available in this information booklet. 

To apply for this post, applicants should submit a covering letter outlining why they believe their skills, experience and values meet the requirements, an up-to-date CV and the completed application form.
This documentation should be emailed to the HR Team at recruitment@psi.ie on or before the closing date of Midnight on Thursday, 29 January 2026.

Late applications will not be accepted.

Reporting to the Head of Legal Affairs, Governance and Programme Delivery, the Corporate Governance Manager will play a key role in ensuring that the PSI operates to the highest standards of corporate governance, accountability, and transparency. The role is responsible for supporting the effective functioning of the PSI Council and its Committees, ensuring compliance with statutory obligations, and contributing to the development and implementation of governance frameworks and policies that underpin the PSI’s regulatory responsibilities.

Key duties of the role will include but are not limited to:

Corporate Governance

• Oversee the development and implementation of PSI’s corporate governance policies and procedures, in line with best practice and statutory requirements.
• Monitor compliance with the Code of Practice for the Governance of State Bodies and other relevant legislation, such as the Human Rights and Equality Public Sector Duty, Official Languages Act and Accessibility legislation.
• Manage the development and review of internal governance frameworks, including risk management, internal controls and ethical standards.
• Promote a culture of good governance across the organisation through training, guidance, and awareness-raising activities.
• Liaise with the Department of Health and other relevant bodies on governance matters.
• Represent the PSI at external governance forums and working groups as required.
• Provide governance input into cross-organisational projects and initiatives.
• Lead the development and implementation of PSI’s Corporate Strategy and Annual Service Plans.
• Manage secretariat support provided to the PSI Council and its Committees, including follow-up on agreed actions.
• Ensure effective governance processes are in place for Council appointments, induction, and performance evaluation.
• Manage Council training and development days to address identified learning needs.

Risk and Assurance

• Act as the Chief Risk Officer and manage the PSI’s risk management processes, including maintaining the corporate risk register and providing training and support to risk owners.
• Report to the Registrar, Audit and Risk Committee and Council in relation to the management of risk in the organisation.
• Liaise with internal auditors on the agreed schedule of internal audit and oversee the implementation of audit recommendations.
• Responsible for the development and implementation of business continuity processes and procedures as well as annual testing.

Information Governance

• Lead the development, implementation, and monitoring of PSI’s information governance framework to ensure the secure and compliant management of data and information assets.
• Manage compliance with relevant legislation and standards, including the General Data Protection Regulation (GDPR), the Data Protection Act and Freedom of Information (FOI) requirements.
• Act as the Data Protection Officer (DPO) and support the organisation in managing data protection risks, breaches, and subject access requests.
• Act as the organisation’s Freedom of Information Officer, ensuring that FOI requests are processed within statutory timeframes.
• Ensure best practice in records management, data quality, and information security across the organisation.
• Manage the development and delivery of staff training and awareness initiatives on information governance and data protection responsibilities.
• Contribute to the governance of digital transformation initiatives, ensuring that data governance and privacy considerations are embedded in project planning and implementation.

Managerial Responsibilities

• Provide leadership and direction to staff within the Corporate Governance and Risk Management Team, fostering a culture of accountability, collaboration, and continuous improvement.
• Manage any assigned staff in accordance with PSI policies and procedures.
• Oversee the planning and delivery of work programmes, ensuring alignment with PSI’s strategic objectives and regulatory responsibilities.
• Contribute to the development of team budgets and ensure effective resource planning and utilisation.
• Represent the PSI externally and foster international collaboration by building strategic relationships within your area of responsibility.

General

• Regularly analyse current workflows to identify opportunities to improve.
• Ensure standard business processes and procedures are documented and up to date.
• Provide advice, guidance and training to colleagues and various stakeholders in your area of expertise.
• Manage any assigned staff in accordance with PSI policies and procedures.
• Share knowledge and learning with your team and wider organisation.
• Promote and contribute to a culture of continuous improvement, transformation, and innovation within PSI.
• Identify risk and assist the organisation in achieving our purpose of mitigating regulatory risk in the interest of assuring the public that pharmacy care and services are safe.
• Contribute to organisational projects, committees, and cross-functional initiatives that support the delivery of PSI’s strategic objectives
• Proactively engage in performance development reviews and actively engage in opportunities for learning and development.
• Other duties assigned by PSI Management and/or the Registrar/Chief Officer.

More information about the role and the PSI is available in this information booklet. 

To apply for this post, applicants should submit a covering letter outlining why they believe their skills, experience and values meet the requirements, an up-to-date CV and the completed application form.

This documentation should be emailed to the HR Team at recruitment@psi.ie on or before the closing date of Midnight on Tuesday, 27 January 2026.

Late applications will not be accepted.