Contact Us

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Did you know we have a wide range of information on our website that might answer your query? If you can’t find what you are looking for, please provide as much detail as possible so we can do our best to answer your question.

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Our Location

Our office and postal address: Pharmaceutical Society of Ireland, PSI House, 15-19 Fenian Street, Dublin 2, D02 TD72, Ireland.

If you intend to visit the PSI office, please note that we operate an appointment-only service. Contact the relevant team (see below) by email or telephone to arrange your appointment.

PSI House Visual Guide

Our Customer Charter

General queries and information

Telephone: +353(0)1 218 4000
Email: info@psi.ie

(9am-5pm Monday to Friday. Lunch 1pm-2pm)

Media queries

These contact details should be used for media queries only.
You can direct media queries to Claire Egan, Káno Communications:

Telephone: +353(0) 86 865 3507
Email: cegan@kano.ie
or communications@psi.ie

Disability Access Officer

Telephone: +353(0)1 218 4000

Email: accessofficer@psi.ie

Controlled Drug Register or Duty Register Ordering

Access the online order form

Below you will find other contact details and information for different areas of our work.

Our Office Location

Other useful information and contacts

Continuing professional development (CPD)

Visit the section Continuing Professional Development for Pharmacists and Pharmaceutical Assistants to find information or email cpd@psi.ie.

Education and training

Visit our Education and Training section or email education@psi.ie with your query.

Complaints and concerns about a pharmacist or pharmacy

If you are not happy with the service you have received in a pharmacy, or you have a concern about a pharmacist's conduct or behaviour, you may wish to raise the matter with us.

We outline information in the complaints and concerns section of our website about how you can provide us with information or make a statutory complaint, and about the type of matters we can and cannot deal with. You can also telephone: +353(0)1 218 4000 (9am-5pm Monday to Friday except during lunch from 1pm-2pm).

General pharmacy and practice related queries

If you have a question about the operation of a pharmacy or pharmacy services, please contact us by email to info@psi.ie.

You may also find it useful to check our answers to Frequently Asked Questions and other information for the public.

Pharmacists and pharmacy owners may find useful information in our Practice Supports section.

Inspection and compliance in pharmacies

Visit our section about Inspections and compliance or email inspection@psi.ie.

Internet supply queries and registration for online sale of non-prescription medicines in Ireland

Visit the internet supply section or email internetsupply@psi.ie.

Registration of pharmacists, pharmaceutical assistants and pharmacies

Consider the information available in the Registration section or email registration@psi.ie.

Pharmacists can order a controlled drug, destruction or duty register for the pharmacy by filling out this online form. All orders received will be processed and delivered within 7-10 working days.

Access to Information

Freedom of Information

Data Protection Statement