Guidelines to Support the Provision of a Common Conditions Service
The purpose of these guidelines is to support the consistent provision of safe, high-quality person-centred care within the context of a common conditions service in community pharmacy.
Guidelines to Support the Provision of a Common Conditions Service
DownloadAbout the Guidelines
These guidelines set out the key responsibilities of pharmacists and those in pharmacy governance roles to facilitate compliance with the Regulation of Retail Pharmacy Businesses (Amendment) Regulations 2025 and the Medicinal Products (Prescription and Control of Supply) (Amendment)(No.3) Regulations 2025 as they relate to the provision of a Common Conditions Service by registered pharmacists practising in a community pharmacy.
The guidelines provide a principle-based framework for pharmacists delivering care under this service and are designed to promote consistency and safety, while also enabling pharmacists to apply their professional judgement in the best interests of individual patients.
Requirements for pharmacists providing a Common Conditions Service
Prior to providing a Common Conditions Service, a pharmacist must:
- Complete mandatory online training accessed via the website of the Irish Institute of Pharmacy (IIOP)
- Adhere to the information and recommendations included in the approved clinical protocols specifically developed for this service by the Health Service Executive (HSE). Current versions of the clinical protocols can be accessed on the HSE website.
- Comply with legislation in place that relates to the delivery of the service and any associated PSI guidance.
Refer to our Common Conditions Service webpage for detailed information about the service and the enablers that authorise pharmacists' participation.
